2013

The EHR dissatisfaction crisis: looking beneath the surface

The rise in provider dissatisfaction with EHRs and the second-time buyer boom have been well-documented and much-discussed. However, when analysts look to understand the cause of this dissatisfaction, they identify only superficial reasons: lack of training, workflow issues, price, or poor customer support, to name just a few. They fail to look deeper and miss […]

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Interfacing and Interoperability: not an EHR selling point

It may sound counterintuitive, but it’s true: interoperability should no longer be a major selling point when looking for an EHR.  Why?  Because every good EHR should be fully interoperable.  And soon, every EHR will have to be interoperable. Interoperability is one of the most exciting areas of health IT: it holds incredible potential to

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Choosing the Right EHR: the only list you need to read

We are excited to introduce Choosing the Right EHR, a blog series on the many factors to consider when purchasing EHR software.  The EHR market is changing rapidly: companies are appearing and disappearing, federal requirements are changing, and technology continues to evolve.  Recommendations that were helpful five, three, or even one year ago no longer

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Billing and EHRs: the myth of integration

Until a few years ago, billing applications took advantage of doctors’ lack of familiarity with EHRs to sell “integrated solutions.” According to this marketing pitch, an EHR is better and more effective when it contains all of the functions needed in a clinic, including billing and other administrative task management. Although it sounds attractive at

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