Interoperability

Billing and EHRs: the myth of integration

Until a few years ago, billing applications took advantage of doctors’ lack of familiarity with EHRs to sell “integrated solutions.” According to this marketing pitch, an EHR is better and more effective when it contains all of the functions needed in a clinic, including billing and other administrative task management. Although it sounds attractive at […]

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CMS warns that templates don’t make the cut: Template users face Medicare denials

EHR templates have long been under scrutiny, but only now are consequences being established for the use and mis-use of templates. In a recently published addition to its instructions for payment review contractors, Centers for Medicare and Medicaid Services (CMS) states that templates do not provide adequate documentation of clinical encounters. In fact, in cases

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Technology is Far From Objective: Implications for the EMR/EHR Debate

It is widely thought that because computers are machines, they are objective tools.  Indeed, this is the perspective that leads many of our colleagues to unconditionally trust EHR software systems: unlike a human being, they think, the computer will make always make the right decision- we programmed it to do so. This viewpoint misses the

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